1. The consumer is given the ability to book the most convenient date and one hour time window before they close their order Consumers are offered to choose among different delivery timeslots. Selecting the green slot allows receivers to choose a time when the driver is normally in the area, minimizing traffic and CO2 gas emissions We have worked.
2. DPD Precise builds upon their Predict offering which gives consumers expecting a parcel a one hour window in which it will be delivered followed by a 15 minute window as the delivery time approaches.

• Dpd Not Delivered In Time Slot
• Dpd No Delivery Slot

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Not going to be in?

• Get my parcel anyway

That's fine, we will automatically try to leave your parcel with your neighbour if you're not in.
Not everyone gets on with their neighbours, so if you want to tell us your preferred neighbour, or a safe place at your property, enter your reference number here and see your options.

• Change delivery address

No problem. Contact the shipper and they can change the delivery address.

Why cant we do this for you directly? Well, our shippers like to know if the delivery address is changing and would rather we don't make these changes without their consent.

• Change my 1 hour delivery slot

You can't change your timeslot but you can still get your parcel.

**We can leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop or change the delivery date. Enter your reference number here for your options.

**Provided the shipper has not instructed us to get a signature.

• I'll collect my parcel

If you're desperate to get your parcel today, you can come to the depot when the driver has finished his deliveries to collect your parcel, you'll need to be bring 2 pieces of ID. Enter your reference number here for your options.

Expecting a parcel?

• When will my parcel arrive?

Follow the drivers journey all the way to your door, or select one of our 'in flight' options if you are not going to be by entering your reference number here. Don't forget to make sure we've got your mobile number or email address so we can can send you updates too.

• Help the driver find my address

It's always good to get a helping hand; particularly if your address is hard to find. Enter your reference number here to pass on some directions to our driver.

• What's my parcel number?

No problem, there are plenty of options for you to choose from. You can change the delivery date, arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop, or come to the depot to pick it up. Enter your reference number here for your options

• Change my delivery

No problem, there are plenty of options for you to choose from. You can change the delivery date, arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop, or come to the depot to pick it up. Enter your reference number here for your options.

Missed a delivery?

• Rearrange my delivery

You're spoilt for choice! You can change the delivery date, arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop, or come to the depot to pick it up. Enter your reference number here for your options.

• I was in, the driver didn't call

The driver will do everything they can to get your attention when you're at home, but sometimes you'll still miss each other. See where the driver left your 'sorry we missed you' card, and then select the redelivery or collect option you'd prefer.

• Can the driver come back?

The driver wont be able to make it back to you today; but you can change the delivery date then arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop, or come to the depot to pick it up. Enter your reference number here for your options.

• I'll collect my parcel instead

We look forward to seeing you! Choose from one of our 2,500 local Pickup shops and we'll have your parcel ready for you by midday tomorrow. You'll need to be bring 2 pieces of ID, photo ID and ID with your address on it, such as a utility bill. Enter your reference number here for your options.

If you couldnt find the answer to your query above, please get in touch with us

Dpd Not Delivered In Time Slot

There’s no doubt that getting a shopping delivery slot has been harder than usual since the UK went into lockdown eight weeks ago.

In an attempt to take some of the stress away, Martin Lewis’ MoneySavingExpert.com has compiled a list of top tips.

The list shows how far ahead each supermarket releases its slots and how you might get your hands on one, reports BirminghamLive.

The supermarket with the longest lead time appears to be Tesco with a massive 21 days, which assumes you know what you’ll want to eat three weeks in advance.

Waitrose and Morrisons release their slots just three days ahead.

So you might know what you want to eat but will you then have enough time to get your order in before all of the slots are quickly taken?

Here’s how the supermarket giants are operating according to Moneysavingexpert.

Three days ahead

Waitrose - used to be in partnership with Ocado but not any more.

So it might well be looking to expand times in due course.

Dpd No Delivery Slot

For slots, it said it is 'advising customers to check each morning'.

Shoppers surveyed said they had success from 6am to 8am as well as randomly during the day.

Morrisons - shoppers top tip was to try just after midnight

Five days ahead

Co-op - told Martin Lewis that 'slots are launched every day, at around midnight'.

Seven days ahead

Iceland - the company said times were specific to stores, so Martin Lewis's 'Forumites' reported different results in tandem.

Sainsbury's - told Martin Lewis that 'when the slots are released will vary - there isn't a specific time and it doesn't depend on the store'.

One follower reported success every Monday.

Ocado - the online supermarket was a former partner with Waitrose but recently jumped into bed with M&S and is due start selling its products, as well as its own, from September.

It said there wasn't a fixed time when they were released, but priority customers were emailed about availability.

Once they've had a chance to book, non-priority customers are notified - via a message on the home page - and are then able to book any remaining slots.

14 days ahead

Asda - revealed that slots update as and when they become available in each area. Popular times to get a slot were typically 10pm or midnight, though some followers said between 2am and 4am.

21 days ahead

Tesco - Martin Lewis was told 'slots tend to be released at midnight for three weeks ahead' but that it's busy adding extra vans to create more slots.

Top tips include logging on ten minutes early and then trying to book after midnight.